CPSC Consumer products recall ·
Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury…
- Recall number
- CPSC-26450
- Date
- Company / brand
- Residential Elevators
- Category
- Consumer products › Other consumer products
- Units affected
- About 450
- Hazard tags
- Fall Injury risk
Read the official CPSC notice ↗
Product
Residential Elevators StrikeLock Hoistway Door Locking Device
Description
This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.
Hazard
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
Incidents / injuries
None reported
What should you do?
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.
Remedy type: Repair
Contact: Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at StrikeLock@Residentialelevators.com, or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.
Where it was sold
Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.
Manufactured in: United States
Source: CPSC (consumer products), recall CPSC-26450. Official notice. Republished from public data; RecallFlag is not affiliated with the CPSC.