CPSC Consumer products recall ·
Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard
- Recall number
- CPSC-25431
- Date
- Company / brand
- Werner
- Category
- Consumer products › Home & garden
- Units affected
- About 122,250
- Hazard tags
- Fall
Read the official CPSC notice ↗
Product
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
Description
This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.
Hazard
The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.
Incidents / injuries
The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
What should you do?
Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
Remedy type: Refund
Contact: Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.
UPC: 051751143171, 051751143188
Where it was sold
Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
Manufactured in: China
Source: CPSC (consumer products), recall CPSC-25431. Official notice. Republished from public data; RecallFlag is not affiliated with the CPSC.