CPSC Consumer products recall ·
AliExpress Recalls Multi Styler Hair Dryers Due to Electrocution or Shock Hazards; Sold on AliExpress.com
- Recall number
- CPSC-25112
- Date
- Company / brand
- AliExpress
- Category
- Consumer products › Personal care & medicine packaging
- Units affected
- About 980
- Hazard tags
- Fall Electrical shock
Read the official CPSC notice ↗
Product
6-in-1 Multi Styler and 5-in-1 Multi Styler Hair Dryers
Description
This recall involves three multipack hair dryer bundles. The three bundles were sold in either light gray or light green colors. The 6-in-1 Multi Styler hair dryers have more than three heating modes, with model number HS01 on the underside of the product. They are powered by the V9 digital motor and measure approximately 16 inches (length) x 7 inches (width) x 5 inches (height) and weigh four pounds. The 5-in-1 Multi Styler hair dryers have more than three heating modes, with a model number HS01 on the underside of the product. They are powered by the V9 digital motor and measure approximately 14 inches (length) x 6 inches (width) x 4 inches (height) and weigh four pounds.
Hazard
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if the hair dryers fall into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
Incidents / injuries
None reported
What should you do?
Consumers should immediately unplug and stop using the recalled hair dryers and contact AliExpress to receive a full refund. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and then send an image of the destroyed hair dryer to AliExpress. AliExpress is directly contacting all purchasers. Consumers should email the photo of their destroyed hair dryer to AliExpress by replying to the email from AliExpress about the recall. Upon receipt of the photo, AliExpress will issue the customer a full refund.
Remedy type: Refund
Contact: AliExpress online service at https://helpcenter.aliexpress.com/s/BuyerHelp/home?language=en_US&m_station=BuyerHelp, email at us_product_recall@aliexpress.com, or at https://helpcenter.aliexpress.com/s/BuyerHelp/knowledge?categoryId=1000110454&language=en_US&m_station=BuyerHelp&questionId=1061297473®ulation=US-product-recall or at www.aliexpress.com and click on "Recalls" at the bottom of the page for more information.
Where it was sold
Online at AliExpress.com from May 2023 through November 2024 for between $41 and $135.
Manufactured in: China
Source: CPSC (consumer products), recall CPSC-25112. Official notice. Republished from public data; RecallFlag is not affiliated with the CPSC.