CPSC Consumer products recall ·
NEWDERY Power Banks Recalled Due to Fire and Burn Hazards; Risk of Serious Injury; Sold on Amazon
- Recall number
- CPSC-26792
- Date
- Company / brand
- Newdery
- Category
- Consumer products › Batteries, chargers & electronics
- Units affected
- About 21,380
- Hazard tags
- Fire Burn
Read the official CPSC notice ↗
Product
NEWDERY power banks
Description
This recall involves NEWDERY power banks with model number ZHX-PB22. The power banks are black with yellow cables. The brand name “NEWDERY” is engraved on the front and the model number “ZHX-PB22” is printed on the back.
Hazard
The lithium-ion battery in the power banks can explode or ignite, posing fire and burn hazards to consumers.
Incidents / injuries
NEWDERY has received nine reports of the recalled power banks exploding and igniting, including one report of a serious fire resulting in $2 million in property damage and one report of a burn injury.
What should you do?
Consumers should stop using the recalled power banks immediately and contact NEWDERY for instructions on how to receive a full refund. To receive a refund, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number and the word “recalled” and the consumer’s last name written on the power bank in permanent marker. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a refund. Note: Do not throw this lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Remedy type: Refund
Contact: NEWDERY toll-free at 888-256-6673 from 11 a.m. to 7 p.m. ET Monday through Friday, email at support@newdery.com or online at https://www.newdery.com/pages/newdery-power-bank-recalls or go to www.newdery.com and click on “Recall” at the top of the page for more information.
Where it was sold
Sold Online At: Amazon.com from October 2023 to November 2024 for between $27 and $50.
Manufactured in: China
Source: CPSC (consumer products), recall CPSC-26792. Official notice. Republished from public data; RecallFlag is not affiliated with the CPSC.