CPSC Consumer products recall ·
NTI Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers
- Recall number
- CPSC-25326
- Date
- Company / brand
- NTI Boilers Inc.
- Category
- Consumer products › Other consumer products
- Units affected
- About 323 (In addition, 459 were sold in Canada)
Read the official CPSC notice ↗
Product
NTI residential gas boilers
Description
This recall involves NTI-brand TRX Series II residential wall-mounted gas boilers with model numbers TRX150, TRX199 and TRX199C. The boilers are gray in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler Model Name/ Number Serial Number(s) or Range TRX Series II / TRX150 3314306C8 (242830000177-250130000073) TRX Series II / TRX199 3314307C8 (242740000006-250220000014) TRX Series II / TRX199C 3314308C8 (242750000127-250410000051)
Incidents / injuries
None reported
What should you do?
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Remedy type: Consumers should immediately stop using the recalled boilers and contact NTI Boilers to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
Contact: NTI Boilers toll-free at 800-688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@ntiboilers.com, or online at http://www.ntiboilers.com/trx-safety-recall or at www.ntiboilers.com and click on "Urgent Recall" at the top of the page for more information.
Where it was sold
Independent heating and plumbing contractors and wholesale distributors nationwide from September 2024 through February 2025 for between $3,400 and $4,100.
Manufactured in: Canada
Source: CPSC (consumer products), recall CPSC-25326. Official notice. Republished from public data; RecallFlag is not affiliated with the CPSC.