CPSC Consumer products recall ·
ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death
- Recall number
- CPSC-25164
- Date
- Company / brand
- ARVA
- Category
- Consumer products › Other consumer products
- Units affected
- About 1,067
- Hazard tags
- Injury risk
Read the official CPSC notice ↗
Product
ARVA Neo BT Pro Avalanche Transceivers
Description
This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.
Hazard
A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.
Incidents / injuries
None reported
What should you do?
Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.
Remedy type: Repair
Contact: ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.
Where it was sold
Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
Manufactured in: France
Source: CPSC (consumer products), recall CPSC-25164. Official notice. Republished from public data; RecallFlag is not affiliated with the CPSC.