CPSC Consumer products recall ·
Lexmark International Recalls Specialty Printers Due to Fire Hazard
- Recall number
- CPSC-25090
- Date
- Company / brand
- Lexmark International
- Category
- Consumer products › Other consumer products
- Units affected
- About 43,510 (In addition, about 4,000 were sold in Canada)
- Hazard tags
- Fire
Read the official CPSC notice ↗
Product
MS725dvn and MX725adve Specialty Printers
Description
This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with "Lexmark" in black and the green Lexmark logo.
Hazard
A metal part inside the printer can dislodge, posing a risk of fire.
Incidents / injuries
The firm has received two reports of the printers overheating including one reported fire. No damage or injuries have been reported.
What should you do?
Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.
Remedy type: Repair
Contact: Contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@lexmark.com, or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on "Recall" at the bottom of the page for more information.
Where it was sold
Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.
Manufactured in: China
Source: CPSC (consumer products), recall CPSC-25090. Official notice. Republished from public data; RecallFlag is not affiliated with the CPSC.