CPSC Consumer products recall ·
Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets
- Recall number
- CPSC-25007
- Date
- Company / brand
- Reyhee Group
- Category
- Consumer products › Bicycles & outdoor
- Units affected
- About 400
- Hazard tags
- Crash risk Injury risk
Read the official CPSC notice ↗
Product
Droyd multi-purpose helmets
Description
This recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001").
Hazard
The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
Incidents / injuries
None reported
What should you do?
Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.
Remedy type: Refund
Contact: Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@droyd.com, or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information.
Where it was sold
Online at Droyd.com from October 2023 through July 2024 for about $40.
Manufactured in: China
Source: CPSC (consumer products), recall CPSC-25007. Official notice. Republished from public data; RecallFlag is not affiliated with the CPSC.