NHTSA Vehicles recall ·
2023 Chevrolet Express 2500 and 12 more recall: Wheelchair Restraint Retractor May Not Lock
- Recall number
- 25V876000
- Date
- Manufacturer
- Rollx Vans
- Category
- Vehicles › Equipment Adaptive/Mobility
- Recall type
- Vehicle
- Units affected
- 86
- Hazard tags
- Injury risk
Read the official NHTSA notice ↗
Product
Equipment Adaptive/Mobility
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Chevrolet | Express 2500 | 2023 |
| Chrysler | Pacifica | 2017–2025 |
| Chrysler | Town AND Country | 2011–2015 |
| Chrysler | Voyager | 2022–2025 |
| Dodge | Grand Caravan | 2010–2020 |
| Ford | E-250 | 2011 |
| Ford | Transit | 2019–2025 |
| GMC | Sierra 1500 | 2025 |
| GMC | Yukon | 2025 |
| Honda | Odyssey | 2015 |
| RAM | Promaster | 2019–2025 |
| Toyota | Sienna | 2016–2017 |
| Toyota | Sienna Hybrid | 2024–2025 |
Not every vehicle of these models is affected. Enter your 17-character VIN on NHTSA.gov to check your vehicle.
Why was it recalled?
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
What should you do?
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Source: NHTSA (vehicles), recall 25V876000. Official notice. Republished from public data; RecallFlag is not affiliated with the NHTSA.