NHTSA Vehicles recall ·

2015–2016 Ford C-Max and 9 more recall: Rearview Camera Image May Not Display

Recall number
25V695000
Date
Manufacturer
Ford Motor Company
Category
Vehicles › Back Over Prevention
Recall type
Vehicle
Units affected
1448655
Hazard tags
Crash risk

Read the official NHTSA notice ↗

Product

Back Over Prevention

Affected vehicles

MakeModelModel years
FordC-Max2015–2016
FordEscape2015–2016
FordExplorer2015
FordFiesta2019
FordFlex2015–2019
FordFusion2016
FordMustang2020
FordTaurus2015–2019
LincolnMKT2015–2019
LincolnMKZ2015

Not every vehicle of these models is affected. Enter your 17-character VIN on NHTSA.gov to check your vehicle.

Why was it recalled?

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Consequence

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

What should you do?

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Manufacturer campaign number

25SA9

Source: NHTSA (vehicles), recall 25V695000. Official notice. Republished from public data; RecallFlag is not affiliated with the NHTSA.