NHTSA Vehicles recall ·
2012–2025 NEW Flyer Xcelsior recall: Insufficient Number of Emergency Exits/FMVSS 217
- Recall number
- 25V542000
- Date
- Manufacturer
- New Flyer of America, Inc.
- Category
- Vehicles › Structure
- Recall type
- Vehicle
- Units affected
- 2354
- Hazard tags
- Injury risk
Read the official NHTSA notice ↗
Product
Structure
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| NEW Flyer | Xcelsior | 2012–2025 |
Not every vehicle of these models is affected. Enter your 17-character VIN on NHTSA.gov to check your vehicle.
Why was it recalled?
New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence
An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
What should you do?
New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Source: NHTSA (vehicles), recall 25V542000. Official notice. Republished from public data; RecallFlag is not affiliated with the NHTSA.