NHTSA Vehicles recall ·
2023–2024 Jeep Grand Cherokee and 1 more recall: Head Restraints May Not Lock/FMVSS 202
- Recall number
- 25V472000
- Date
- Manufacturer
- Chrysler (FCA US, LLC)
- Category
- Vehicles › Seats
- Recall type
- Vehicle
- Units affected
- 121398
- Hazard tags
- Crash risk Injury risk
Read the official NHTSA notice ↗
Product
Seats
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Jeep | Grand Cherokee | 2023–2024 |
| Jeep | Grand Cherokee L | 2023–2024 |
Not every vehicle of these models is affected. Enter your 17-character VIN on NHTSA.gov to check your vehicle.
Why was it recalled?
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
What should you do?
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Manufacturer campaign number
20C
Source: NHTSA (vehicles), recall 25V472000. Official notice. Republished from public data; RecallFlag is not affiliated with the NHTSA.