NHTSA Vehicles recall ·
2021–2025 Ford Mustang Mach E recall: Back Seat Occupants May Become Trapped
- Recall number
- 25V404000
- Date
- Manufacturer
- Ford Motor Company
- Category
- Vehicles › Electrical System
- Recall type
- Vehicle
- Units affected
- 197432
- Hazard tags
- Injury risk
Read the official NHTSA notice ↗
Product
Electrical System
Affected vehicles
| Make | Model | Model years |
|---|---|---|
| Ford | Mustang Mach E | 2021–2025 |
Not every vehicle of these models is affected. Enter your 17-character VIN on NHTSA.gov to check your vehicle.
Why was it recalled?
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Consequence
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
What should you do?
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Manufacturer campaign number
25S65
Source: NHTSA (vehicles), recall 25V404000. Official notice. Republished from public data; RecallFlag is not affiliated with the NHTSA.