NHTSA Vehicles recall ·
2021 Mercedes-Benz S 500 and 2 more recall: Disabled Emergency Call System
- Recall number
- 24V807000
- Date
- Manufacturer
- Mercedes-Benz USA, LLC
- Category
- Vehicles › Communication
- Recall type
- Vehicle
- Units affected
- 21
- Hazard tags
- Injury risk
Read the official NHTSA notice ↗
Product
Communication
Affected vehicles
Not every vehicle of these models is affected. Enter your 17-character VIN on NHTSA.gov to check your vehicle.
Why was it recalled?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
Consequence
A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
What should you do?
Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.
Manufacturer campaign number
2024110002
Source: NHTSA (vehicles), recall 24V807000. Official notice. Republished from public data; RecallFlag is not affiliated with the NHTSA.